Software & Services

SOLUTIONS powered by CAST are customized software and services that allow to control and optimize terminal resources and processes, considering specific customer requirements and the individual situation at an airport.

Based on the powerful CAST modules for big data analysis, AI-based optimization and simulation, the SOLUTIONS are designed to meet the exact needs of the customers. The services include the requirement analysis, technical integration as well as basic data evaluation and system calibration. The change management including training and long-term support round up the SOLUTION packages.

Benefits

Lower operating expenses

Increased retail revenues

increased efficiency of resource supply

increased passenger experience by reduced waiting times

SaaS – easy access via web dashboard

realistic prediction for and on day of operations

Case Study

Cologne Bonn Airport, Germany

„ Between 2016 and 2018, Cologne/Bonn Airport was able to reduce the annual working hours at security checkpoints by 7% while the number of passenger increased by 4%. The higher efficiency results in significant savings of operating expenses. By reducing the waiting times massively, the passenger experience was improved simultaneously. Since the highly accurate planning exactly matches resource supply and passenger demand, over- and underplanning is avoided. „

Customer Statements

“Looking back, 2017 was a highly successful year both for our passengers and for the airport. There were less passenger complaints than ever before. The better planning of resources was also an outstanding economic success."
Martina Burhenne, Lufthansa Cologne/Bonn, Germany
"The security checkpoint situation at Dusseldorf Airport has significantly improved compared to last year. We as an airline, as well as our customers, have benefited enormously from this improvement, which has led to less flights being delayed due to late passengers at the gate. We are very pleased that ARC made the customer journey at Dusseldorf Airport easier and faster."
Rolf Ansel, Emirates Düsseldorf, Germany
“[…] The collaboration with ARC supported Cologne/Bonn Airport in achieving the most efficient checkpoint staffing. The accurate demand prediction resulted in considerably lower waiting times. All partners involved in the project are very satisfied with the results achieved."
Martin Pauly, Federal Police Cologne/Bonn, Germany